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For pointers on how to properly setup the TR camera, please read the Quick Start Guide below:

• TR311/311HN/313/331, New Features with FW 0.35

• TR530 Advanced Configuration

• AVer TR310/311/311HN/313 Advanced Configuration

• Getting Started with the AVer TR310/311/311HN/313 Distance Learning Tracking Camera

• Webinar: Connecting Remote Students to the Classroom with TR310/311/311HN/313

• Webinar:
  Connecting Remote Students to the Classroom with the TR310

• Getting Started with the AVer TR530 Distance Learning Tracking Camera - Guided Tour

• TR530 Stage and Segment Tracking - Guided Tour

• TR530 Setting up Wide Area Tracking - Guided Tour

• TR530 Streaming with YouTube - Guided Tour

• TR530 Streaming with Facebook - Guided Tour

• TR530 Quick Setup

• TR530 Overview

• TR530 IP Address Control Setup

• PTZ330 Professional PTZ & Live Streaming Camera Overview

• PTZ310/330 On-screen Menu

• TR530/320 Video and Audio Web Interface Menu

• PTZ310/330 Video and Audio Web Interface Menu

• How to setup Picture-in-Picture (PiP)

• How to setup your TR530 presets

• PTZ310/330 Camera Unpack Guide

• PTZ310/330 Advanced Audio Settings

• PTZ310/330 SmartFrame

• PTZ310/330 SmartFrame Remote Control Setup

• TR530/320 Firmware Update Steps

• TR530/320 Factory Reset Steps

• TR530/320 Remote Control Overview

• CL01 Camera Controller Quick Start

Camera Preset Guide. Send custom hex commands to a camera through IP or USB. Download this free software utility for sending and receiving HEX.

1. AIDA Imaging CCS-USB VISCA Camera Control Unit and Software: Camcorder & Video Accessories: Amazon.com.au.
2. AIDA Imaging VISCA Camera Control Unit & Software. The CCS-USB camera control unit and software for PC features multi serial port control, making this the go-to software for all your camera control needs. Simply connect the control unit to your computer via USB, then connect your camera to its onboard RS232, RS485 or RS422 and the software will.

Auto Tracking & PTZ Cameras Downloads

User Manual

Quick Start Guide

Control Codes

• AVer ProAV PTZ Visca over IP/UDP & RS232 Guide(updated 8/11/2021)
• TR310/311HN/311/313/331/333(updated 3/10/2021)
  (Visca RS232/RS422/Visca Over IP)
• PTZ310/310N/310W/330/330N/330W(updated 3/10/2021)
  (Visca RS232/RS422/Visca Over IP)
• TR320/TR530(updated 3/10/2021)
  (Visca RS232/Pelco/Visca Over IP)

AVer Crestron Control Codes

AVer Extron Control Code

Intel Unite Plugin

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• Download the Aver Intel Unite Plugin here (for PTZ series, TR310/311/311HN/313/333/331)

Datasheet/Brochure

Product Photos

Accessories

• PTMLTWA01 Install Guide
  (AVer Camera Wall Mount for PTZ-series)
• COMSVCMNT Install Guide
  (AVer Camera L-Type Wall Mount for TR-series and PTZ-series)
• PTMLTWC01 Install Guide
  (AVer Camera Mount L-Type for Wall & Ceiling for PTZ & PTC/TR Series)
• PTMLTCM01 Install Guide
  (AVer Camera Ceiling Mount for PTZ-series, TR311, TR311HN, TR313, TR331, TR333))

Auto Tracking & PTZ Cameras Softwares

AVer CaptureShare

For the following cameras

• TR310/TR311HN/TR311/TR313/TR331/TR333
• PTZ310/PTZ310W/PTZ310N/PTZ330/PTZ330W/PTZ330N

• CaptureShare v1.3.2047.0 (Windows )
• CaptureShare v1.3.2046.0 (Mac )

AVer PTZ Control Panel

• Download from Apple App Store here
• Compatibility: Requires iOS 9.0 or later. Compatible with iPad only.

AVer PTZ Link

For the following cameras

• PTZ310/PTZ330/PTZ310N/PTZ330N/PTZ310W/PTZ330W (firmware v0.0.0000.56 or above)
• PTC500S/TR530/TR320 (firmware 0.0.1000.47 or above)
• TR310/TR311/TR311HN/TR313/TR331/TR333 (firmware v0.0.0000.21 or above)

• PTZ Link v1.1.1009.0 (Windows )
• PTZ Link v1.1.1009.0 (Mac )

AVer PTZ Management

For the following cameras

• PTZ310/PTZ330/PTZ310N/PTZ330N/PTZ310W/PTZ330W (firmware v0.0.0000.56 or above)
• PTC500S/TR530/TR320 (firmware 0.0.1000.45 or above)
• TR310/TR311/TR311HN/TR313/TR331/TR333 (firmware v0.0.0000.16 or above)

• PTZ Management v1.1.1020.0 (Windows 10 only )

AVer PTZ OBS Plugin

For the following cameras

• PTZ310/PTZ330/PTZ310N/PTZ330N/PTZ310W/PTZ330W (firmware v0.0.0000.59 or above)
• PTC500S/TR530/TR320 (firmware 0.0.1000.69 or above)
• TR310/TR311/TR311HN/TR313/TR331/TR333 (firmware v0.0.0000.31 or above)

• OBS Plugin v1.1.1007.0 (Win /MAC )

Auto Tracking & PTZ Cameras Firmwares

*IMPORTANT NOTE*
* Please use only the Chrome browser to update firmware. We have received reports of issues associated with the Safari, Edge.

• TR530/320 Firmware 1000.59 | Release notes
  • TR530/320 Firmware 1000.47 | Release notes
• PTZ310/310W/310N/330/330W/330N Firmware 0000.70 | Release notes
• TR310/311/311HN/313/331/333 Firmware 0000.35 | Release notes

AVer PTZ Camera Controller CL01

How To

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Contact us

Tech Support

• Toll-free: 1(877)528-7824
• Local: 1(408)263-3828
• Fax: 1(408)263-8132
• Fax(RMA): 1(408)263-3822
• support.usa@aver.com

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Sales/Marketing

• inquiry.usa@aver.com

ODM/OEM

VISCA Control Protocols - VPTZH02 - ...

• odm.usa@aver.com

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